15-Day Money-Back Guarantee Terms and Conditions

At Learnzy, we stand by the quality and effectiveness of our dating course, Swipe Right, and are committed to ensuring our customers are satisfied with their learning experience. However, to maintain fairness and ensure genuine effort, our 15-day money-back guarantee is subject to the following terms and conditions:

1. Eligibility Criteria

To qualify for the 15-day money-back guarantee, customers must meet the following conditions:

1. Course Completion Requirement:

   • The customer must complete at least 80% of the course content within the 15-day period.

   • Progress tracking will be based on the completion data recorded in Learnzy’s learning management system.

2. Implementation of Strategies:

   • The customer must demonstrate that they have actively implemented the strategies and methods taught in the course. Examples of proof include:

     • Screenshots of optimized dating profiles (before and after applying course strategies).

     • Evidence of chat or communication attempts made using the course techniques.

3. Failure to Achieve Results:

   • The customer must provide evidence that, despite implementing the course strategies, they were unable to generate meaningful matches or connections on dating platforms.

4. Submission of the Refund Request Form:

   • Customers must complete a detailed refund request form, which will require the following:

     • Personal details (name, email, course enrollment date, etc.).

     • Proof of course completion (screenshot of progress tracker showing 80% or more completion).

     • A description of the specific strategies implemented.

     • Supporting evidence (screenshots, links, etc.).

     • A written explanation of why the course did not meet their expectations.

2. Refund Request Process

1. Timeframe:

   • All refund requests must be submitted within 15 days of course enrollment.

   • Refund requests made after the 15-day period will not be entertained under any circumstances.

2. Form Submission:

   • Customers must submit the completed refund request form, along with all required evidence, via the official Learnzy refund portal or email address: help@learnzy.co

3. Review Period:

   • Once the refund request is received, our team will review the submission within 7-10 business days.

   • Incomplete submissions or missing evidence will delay the review process and may result in rejection.

4. Decision Notification:

   • Customers will be notified of the decision (approval or rejection) via email. Approved refunds will be processed within 5-7 business days after the notification.

3. Conditions for Refund Approval

Refunds will be issued only if the following conditions are met:

• The customer has genuinely completed 80% or more of the course.

• The customer has provided verifiable proof of implementing the strategies taught.

• The customer has demonstrated a genuine attempt to achieve results but failed.

4. Non-Refundable Cases

Refunds will not be issued in the following scenarios:

• The customer fails to complete at least 80% of the course.

• The customer does not provide sufficient proof of strategy implementation.

• The refund request is submitted after the 15-day guarantee period.

• The customer was able to generate matches but is dissatisfied for reasons unrelated to the course content.

• The request is fraudulent or lacks genuine effort in implementing course teachings.

5. Additional Notes

• Partial Refunds: Learnzy does not offer partial refunds under this guarantee. Customers must meet all requirements to receive the full refund.

• Support During the Process: If customers face challenges in implementing strategies, they are encouraged to reach out to Learnzy’s support team for guidance before requesting a refund.

• Course Updates: Refunds will not be granted based on dissatisfaction with course updates released after enrollment.